Jikokoa is available in supermarkets across Kenya and online shops at only KES 3,290/=
Buy Jikokoa on credit or installments at Equity bank, M-KOPA shops, Ismart-Livelyhoods, Ezylife, KWFT & Bimas Sacco. See more outlets HERE.
To light Jikokoa, place a few small pieces of charcoal on the grate, remove the ashtray, light a paper folded into a strip and insert it in the ashtray section. Put the ashtray back in place as soon as the charcoal light.
N.B:
Use a damp soft piece of cloth to wipe your Jikokoa after use.
N.B:
The recommended time per day to use Jikokoa is a maximum of 5 hours.
N.B: Do not use Jikokoa for commercial purposes e.g. hotel use.
Jikokoa Xtra is available in supermarkets across Kenya and online shops at only KES 4,990/=
Buy Jikokoa Xtra on credit or installments at Equity bank, M-KOPA shops, Livelyhoods, Ezylife, KWFT & Bimas Sacco. See more outlets HERE.
Jikokoa Xtra uses charcoal/makaa only.
Jikokoa Xtra is used to cook all kinds of food.
When metal is heated, it forms a white oxide layer or looks like it is rusting. This is normal and should not alarm you. Do not scrub this layer off.
To get your Jikokoa Xtra repaired, SMS the word REPAIR to 22876.
BURN has 60+ official service stations across Kenya.
After cooking, empty the ashtray & wipe your Ecoa Wood using a dry piece of cloth.
Fold the wood stand backward for storage.
N.B:
1. Do not dip Ecoa Wood in water as this will damage the insulation inside.
2. Do not scrub with steel wire/scotch bright as this will lead to wear and tear.
The recommended time per day to use an Ecoa Wood is a maximum of 5 hours.
N.B: Do not use Ecoa Wood for commercial purposes e.g. hotel use.
Ecoa Wood is used to cook all kinds of food.
Ecoa Wood uses firewood only.
To get your Ecoa Wood repaired, SMS the word REPAIR to 22876.
BURN has 60+ official service stations across Kenya.
Burn's warranty guarantees you free service for your appliances throughout the warranty period. How to register your warranty:
In Kenya
Send a free SMS with the word HELP to 22876 or WhatsApp +254700667788
In the Somali Region
Call or text 368
In other regions
WhatsApp your name, country, and appliance serial number to +254700667788 or fill in the form on this page.
Alternatively, you can register your jiko by filling in this form.
Burn has an extensive network of customer service stations across its markets (60 in Kenya alone).
To get your Jikokoa serviced in Kenya, send a free SMS with the word REPAIR to 22876.
In the Somali Region, call or text 368
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